Fair Housing Complaint Referral Program
The City of Haines has established a Fair Housing Complaint Referral Program for those who believe they have experienced discrimination in violation of the Federal Fair Housing Act. Your fair housing rights are protected under Title VIII of the Civil Rights Act of 1968 (Fair Housing Act). If those rights have been violated, you can file a complaint with HUD.
Citizens of the City of Haines who believe they have experienced discrimination in violation of the Federal Fair Housing Act may obtain assistance at the Haines City hall to file a complaint with HUD or follow the instructions below.
Please follow the link below for instruction on how to file a Fair Housing Complaint with HUD
https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint
The following information has been copied from the US Department of Housing and Urban Development website which can be accessed from the above link.
How to File a Complaint
Online
You can file a complaint with FHEO online in English or Spanish.
Email
You can download this form (also available in Arabic, Cambodian, Chinese, Korean, Russian, Somali, Spanish, and Vietnamese) and email it to your local FHEO office at the email address on this list.
Phone
You can speak with an FHEO intake specialist by calling 1-800-669-9777 (or 1-800-927-9275 for TTY).
You can also call your regional FHEO office at the phone numbers on this list.
Mail
You can print out this form (also available in Arabic, Cambodian, Chinese, Korean, Russian, Somali, Spanish, and Vietnamese) and mail it to your regional FHEO office at the address on this list.
Information About Filing a Complaint
If you believe your rights may have been violated, we encourage you to submit a complaint.
Because there are time limits on when a complaint can be filed with HUD after an alleged violation, you should submit a complaint as soon as possible.
When submitting a complaint, please provide as much information as possible, including:
Retaliation Is Illegal
It is illegal to retaliate against any person for making a complaint, testifying, assisting, or participating in any manner in a proceeding under HUD’s complaint process at any time, even after the investigation has been completed. The Fair Housing Act also makes it illegal to retaliate against any person because that person reported a discriminatory practice to a housing provider or other authority. If you believe you have experienced retaliation, you can file a complaint.
Assistance for Persons with Disabilities
HUD provides a toll-free teletypewriter (TTY) line: 1-800-927-9275. You can also ask for disability-related assistance when you contact FHEO, including reasonable accommodations and auxiliary aids and services.
Assistance for Persons with Limited English Proficiency
You can file a complaint in any language. For persons with limited English proficiency, HUD provides interpreters. HUD also provides a Spanish language version of the online housing complaint form. You can find descriptions of your fair housing rights in several languages other than English here.
Types of Complaints Investigated by FHEO
FHEO investigates complaints, which may be one or both of the following types:
How Your Rights May Have Been Violated
Discrimination in renting or buying a home, getting a mortgage, seeking housing assistance, or engaging in other housing-related activities
Applicable Law and Protected Classes
Fair Housing Act (race, color, national origin, religion, sex, familial status, disability)
Who May File a Complaint
Anyone who has been or will be harmed by a discriminatory housing practice
Who May Have a Complaint Filed Against Them
Property owners, property managers, developers, real estate agents, mortgage lenders, homeowners associations, insurance providers, and others who affect housing opportunities
Complaints Involving Discrimination in Housing and Community Development Programs
How Your Rights May Have Been Violated
Discrimination and other violations of civil rights in HUD programs (for example, failure to ensure meaningful access by persons with limited English proficiency)
Applicable Laws and Protected Classes
Title VI of the Civil Rights Act of 1964 (race, color, national origin); Section 109 of the Housing and Community Development Act of 1974 (race, color, national origin, religion, sex); Section 504 of the Rehabilitation Act of 1973 (disability); Title II of the Americans with Disabilities Act of 1990 (disability); Architectural Barriers Act of 1968 (disability); Age Discrimination Act of 1975 (age); Title IX of the Education Amendments Act of 1972 (sex)
Who May File a Complaint
Anyone
Who May Have a Complaint Filed Against Them
Any recipient or subrecipient of HUD financial assistance, States, local governments, and private entities operating housing and community development and other types of services, programs, or activities
Additional Resources
https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint
The following information has been copied from the US Department of Housing and Urban Development website which can be accessed from the above link.
How to File a Complaint
Online
You can file a complaint with FHEO online in English or Spanish.
You can download this form (also available in Arabic, Cambodian, Chinese, Korean, Russian, Somali, Spanish, and Vietnamese) and email it to your local FHEO office at the email address on this list.
Phone
You can speak with an FHEO intake specialist by calling 1-800-669-9777 (or 1-800-927-9275 for TTY).
You can also call your regional FHEO office at the phone numbers on this list.
You can print out this form (also available in Arabic, Cambodian, Chinese, Korean, Russian, Somali, Spanish, and Vietnamese) and mail it to your regional FHEO office at the address on this list.
Information About Filing a Complaint
If you believe your rights may have been violated, we encourage you to submit a complaint.
Because there are time limits on when a complaint can be filed with HUD after an alleged violation, you should submit a complaint as soon as possible.
When submitting a complaint, please provide as much information as possible, including:
- Your name and address;
- The name and address of the person(s) or organization your complaint is against;
- The address or other identification of the housing or program involved;
- A short description of the event(s) that cause you to believe your rights were violated; and
- The date(s) of the alleged violation.
Retaliation Is Illegal
It is illegal to retaliate against any person for making a complaint, testifying, assisting, or participating in any manner in a proceeding under HUD’s complaint process at any time, even after the investigation has been completed. The Fair Housing Act also makes it illegal to retaliate against any person because that person reported a discriminatory practice to a housing provider or other authority. If you believe you have experienced retaliation, you can file a complaint.
Assistance for Persons with Disabilities
HUD provides a toll-free teletypewriter (TTY) line: 1-800-927-9275. You can also ask for disability-related assistance when you contact FHEO, including reasonable accommodations and auxiliary aids and services.
Assistance for Persons with Limited English Proficiency
You can file a complaint in any language. For persons with limited English proficiency, HUD provides interpreters. HUD also provides a Spanish language version of the online housing complaint form. You can find descriptions of your fair housing rights in several languages other than English here.
Types of Complaints Investigated by FHEO
FHEO investigates complaints, which may be one or both of the following types:
- Discrimination under the Fair Housing Act (including housing that is privately owned and operated)
- Discrimination and other civil rights violations in housing and community development programs, including those funded by HUD
How Your Rights May Have Been Violated
Discrimination in renting or buying a home, getting a mortgage, seeking housing assistance, or engaging in other housing-related activities
Applicable Law and Protected Classes
Fair Housing Act (race, color, national origin, religion, sex, familial status, disability)
Who May File a Complaint
Anyone who has been or will be harmed by a discriminatory housing practice
Who May Have a Complaint Filed Against Them
Property owners, property managers, developers, real estate agents, mortgage lenders, homeowners associations, insurance providers, and others who affect housing opportunities
Complaints Involving Discrimination in Housing and Community Development Programs
How Your Rights May Have Been Violated
Discrimination and other violations of civil rights in HUD programs (for example, failure to ensure meaningful access by persons with limited English proficiency)
Applicable Laws and Protected Classes
Title VI of the Civil Rights Act of 1964 (race, color, national origin); Section 109 of the Housing and Community Development Act of 1974 (race, color, national origin, religion, sex); Section 504 of the Rehabilitation Act of 1973 (disability); Title II of the Americans with Disabilities Act of 1990 (disability); Architectural Barriers Act of 1968 (disability); Age Discrimination Act of 1975 (age); Title IX of the Education Amendments Act of 1972 (sex)
Who May File a Complaint
Anyone
Who May Have a Complaint Filed Against Them
Any recipient or subrecipient of HUD financial assistance, States, local governments, and private entities operating housing and community development and other types of services, programs, or activities
Additional Resources